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Banking

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banking betphoenix
Fees covered on deposits of $300 or more.

  • Min: 100 USD
  • Max: 950 USD

For details on sending a larger person to person money transfer amount please contact customer service at  1.888.889.4369.


banking betphoenix
Fees covered on deposits of $300 or more.

  • Min: 100 USD
  • Max: 950 USD

For details on sending a larger person to person money transfer amount please contact customer service at  1.888.889.4369.


banking betphoenix
Extremely secure and available World Wide.Only Cashier checks will be accepted.

  • Min: 1,000 USD
  • Max: 5,000 USD

For details on sending a larger amount please contact customer service at  1.888.889.4369.

banking betphoenix
Skrill (MoneyBookers.com) is a secure web based account that allows users to cost effectively send and receive payments online via credit card. In real time from over 30 countries.

You can use: Visa, Delta, Visa Electron or Bank transfer.

  • Min: 100 USD
  • Max: 4,000 USD

Contact customer service for further details at 1.888.889.4368.


banking betphoenix
The quickest option to transfer large amounts to your account from anywhere in the world

  • Min: 1,000 USD
  • Max: 10,000 USD

Contact customer service for further details at 1.888.889.4368.


banking betphoenix
Available for non US clients only.

  • Min: 100 USD

Contact customer service for further details at 1.888.889.4368.

banking betphoenix
To make a deposit using your Credit Card / Debit Card just contact our customer service department at 1.888.889.4368, and they will assist you on how to fund your account.

  • Min: 100 USD
  • Max: 500 USD

Deposits made with Visa Card are subject to a 10 business day hold and documents including: a signed authorization form, a copy of a valid photo id, and copies of the front and back of the credit or debit card will be required. Contact customer service for further details at 1.888.889.4368.

Credit Card Authorization Agreement

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banking betphoenix
Skrill (Moneybookers.com) is a secure web based account that allows users to cost effectively send and receive payments online via credit card. In real time from over 30 countries.

  • Visa
  • Delta
  • Visa Electron
  • Bank transfer
  • Min: 100 USD
  • Max: 2,500 USD per week
  • There is a flat fee of 30 USD on all payouts
  • 3rd Withdrawal or more in a 7 day period is subject to additional fees

Contact customer service for further details at 1.888.889.4368.

banking betphoenix
Request a payout by Check and receive 1 free payout every 30 days for up to $2000. Checks are processed Tuesday through Thursday, processing time is 7 to 10 business days and your check will arrive within 3 to 4 business days. 1 Check max. per account per 7 day period can be processed due to processor restrictions. Contact customer service to submit your request at 1.888.889.4368.

  • Min: 1,000 USD
  • Max: 2,000 USD per week

Fees:

  • 1 free check every 30 days up to 2000 USD
  • Every other check has a fee of 50 USD
  • Checks are sent in increments of 500 USD
  • 3rd Withdrawal or more in a 7 day period is subject to additional fees
  • Further restrictions may apply

banking betphoenix
Person to person transfers are processed from Monday through Friday only, processing times range from 24 to 72 hours. Contact customer service to submit your request at 1.888.889.4368.

  • Min: 100 USD
  • Max: 850 USD per day
  • Fees vary according to the amount sent and range from 37 USD to 70 USD
  • 3rd Withdrawal or more in a 7 day period is subject to additional fees
  • Based on processor: 1 payment per player name every 4 days is allowed via this method.

Transaction fees apply.

Contact customer service for further details at 1.888.889.4368.

register now!

 

Deposit Policies

Deposits are accepted all day and most options transfer money to your account immediately.  Feel free to contact us for more information on our deposit methods.

Transfer fees will be covered on Person 2 Person deposits of $300 or more.

Customers who deposit using a credit, debit or pre-paid card will be required to send in documents including: a copy of a valid photo id, copies of the front and back of each card used, utility bill and signed authorization form.

Online Gaming activities may be restricted in some jurisdictions to government owned and managed lotteries, sports and horse wagering and may not be permitted in some cases. It is the sole responsibility of each customer to inform themselves of their local laws before funding their accounts.

*Clients depositing via credit, debit card or MoneyLine must complete a 10 business day hold of their deposit + winnings before requesting a withdrawal out of their betting accounts.

Deposit Rules

Withdrawal Policies

All withdrawal requests are subject to approval by management.

Requests are accepted by phone or live chat only from Monday thru Friday between 8:00 a.m. and 2:00p.m. ET; processing times vary depending on the availability of methods; for more information please contact customer service.

All rollover requirements must be met and all necessary documentation must be received in order to process a payout, fees are subject to change with no prior notice, although Betphoenix.ag will take all precautions to ensure clients are informed of any change in the fee structure.

Although we strive to process payouts as quickly as possible due to restrictions in certain geographical areas as well as bank and processor transfer procedures all payouts may take up to 10 to 14 business days to process.

Certain payout requests may be subject to further delays pending confirmation of deposit funds clearing.

Certain withdrawal methods may not be available to all locations or restrictions may apply.

*Clients depositing via credit, debit, pre-paid card or MoneyLine must complete a 10 business day hold of their deposit + winnings before requesting a withdrawal out of their betting account.

Withdrawal Rules

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Deposit Rules

  1. All deposits are subject to management approval, BetPhoenix Sportsbook reserves the right to accept, deny or reverse any deposit.
  2. The use of credit cards, as well as any of our e-wallet solutions and other electronic payment methods is restricted to one account, meaning the same credit card number, bank account or e-wallet account cannot be used by more than 1 client.
  3. Credit cards or e-wallet accounts must be in the name registered in the account with BetPhoenix Sportsbook. In the event that the customer wishes to use a card or e-wallet account that is not in their name, the deposit must first be approved by management and proper documentation of card or e-wallet holder must be on file prior to the deposit being made.
  4. Deposit limits vary depending on the method used, any limit increase must be approved by management and BetPhoenix Sportsbook reserves the right to request sufficient documentation from any customer to validate the identity of the client before any limits are increased. Providing such documentation will not guarantee any increase in the deposit limits.
  5. Deposit options may vary depending on your location, for a complete list of deposit options please refer to our Banking section or contact our support team via live chat, phone at 1.888.889.4368 or via email at memberservices@betphoenix.ag
  6. Any member found to be committing fraud of any kind with credit cards or any other electronic payment method will be subject to criminal and/or civil prosecution.
  7. All winnings resulting from the illicit use of credit cards or any other electronic payment method will be automatically forfeited.
  8. The descriptor on your credit card billing statement may vary from one transaction to the next as we use different processing companies. If you are unsure about a charge reflected on your statement please contact our security department to inquire about the charge security@betphoenix.ag
  9. Credit card deposits as well as some e-wallet solutions are subject to a 10 business day hold before any payout can be processed and proper documentation will be required.
  10. Currently the default currency in our cashier is USD, if your account is in a different currency you must contact our customer service department prior to any deposit to receive the proper instructions.
  11. Deposits that are not processed through our cashier will not be credited automatically; it is the responsibility of the customer to contact our customer service department in order to inform them of the deposit to ensure it is credited in a timely manner.
  12. BetPhoenix Sportsbook is not responsible for deposits not notified to its customer service department.
  13. In the event funds are credited to a customer's account in error, it is incumbent upon the customer to notify BetPhoenix of aforesaid error without delay. For accounts with negative balances, BetPhoenix Sportsbook reserves the right to cancel any pending plays, whether placed with funds resulting from the error or not.
  14. In the event of delays due to transaction errors or third party processing delays BetPhoenix cannot not be held liable for any wagers missed due to the delay.
  15. Fees will be covered on person to person transfers of $300 or more.
  16. BetPhoenix is not liable for any fees incurred in the funding of e-wallet accounts or the transfer fees charged by the e-wallet company.
  17. BetPhoenix Sportsbook will not be liable for any additional fees charged by the members banking institution such as but no limited to; cash advance fees, international processing or currency fees, over draft fees or administrative banking fees.
  18. BetPhoenix Sportsbook relies on the service of third party processors and cannot be held liable for any failure on their part.
  19. The availability of deposit methods are subject to change without prior notice.
  20. The house deposit rules will supersede any verbal or written offering of any employee of BetPhoenix Sportsbook.
  21. Online Gaming activities may be restricted in some jurisdictions to government owned and managed lotteries, sports and horse wagering and may not be permitted in some cases. It is the sole responsibility of each customer to inform themselves of their local laws before funding their accounts.

 

Withdrawal Rules

  1. Payout requests are accepted Monday through Friday between the hours of 8:00 AM and 2:00 PM EST.
  2. Withdrawals will only be processed in the name of the account holder, in the event that a client cannot receive the funds in his/her name a written signed authorization must be received with the name of the person to whom the payout is endorsed, in addition to this a valid photo id of the account holder must accompany the authorization form.
  3. All withdrawal requests must be placed directly with a customer service representative either by phone or live chat. Email withdrawal requests will not be honored.
  4. Customer must provide account number and password at the time of a withdrawal in order for our staff to accept the request. Failure to provide these or incorrect information provided will result in the denial of the request.
  5. All requirements including rollovers, play though periods and required documentation must be completed and received before a withdrawal can be processed.
  6. All payout requests undergo an internal due process and pass several stages of management approval before processing. The submission of a request by a customer service representative on behalf of the customer does not guarantee management approval.
  7. All payouts are subject to the funds being available in the account at the time the withdrawal is being processed; if funds are not available the withdrawal request will be cancelled.
  8. BetPhoenix reserves the right to request proper documentation such as but not limited to valid photo id, utility bills and copies of credit cards before processing a withdrawal. Failure to comply with this will result in the cancellation of the request.
  9. Before a member requests a payout it is their sole responsibility to ensure that all personal information including physical mailing address, phone number and email address are updated and correct in our system, in the event that redirect or re-send of a payment due to an incorrect address is necessary, it will be the clients responsibility to assume the administrative fee of minimum $50
  10. Processing of person to person transfer requests may take up to 48 to 72 hours depending on processor availability.
  11. Although we strive to process payouts as quickly as possible, some methods may take longer to process due to transfer procedures and any payout may take up to 10 to 14 business days to be processed.
  12. Depending on the deposit method some payout requests may be subject to additional holding periods.
  13. On occasions we have to process your request via another method than the one originally requested, in the event that the method is changed we will notify you.
  14. Payout requests may be cancelled or modified prior to them being processed, once the payout has been processed no changes are allowed, in the event that a payout is cancelled at the customer's request, any fees charged will not be reimbursed.
  15. Withdrawal methods, limits and fees are subject to change without prior notification.
  16. Non cashable bonuses will be reversed at the time of a withdrawal.
  17. In order to receive a free check payout, the account must be active for at least 30 days, client must leave a minimum of 20% of their available balance in the account, no payout via any method in the past 30 days and must have consistent account activity.
  18. The free check payout is available for recreational players only. If an account has been flagged as being a non-recreational player based on the wagering activity or any other reason, management reserves the right to revoke the free payout offering at any time without prior notification.
  19. BetPhoenix Sportsbook reserves the right to deny, reverse or hold any withdrawal request if fraud is suspected either pertaining to the deposit or the account activity.
  20. Maximum withdrawal allowed per account in a 7 day period regardless of the method is $4000 USD or its equivalent in the account currency.
  21. The BetPhoenix Sportsbook Management reserves the right to lower the maximum payout amount for any customer at any time.
  22. The house withdrawal rules will have precedence over any verbal or written offering by any employee of the company.