General Rules

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  • Responsible Gambling

    01/27/2021 - 12:31

    Last updated: Tuesday, January 26, 2021

    Please read this information carefully for your own benefit.

  • AML Policy

    01/26/2021 - 16:59

    Last updated: Tuesday, January 26, 2021

    For Deposits and Withdrawals.

    AML (Anti-Money-Laundering) policy of BetPhoenix.ag.

  • KYC Policy

    01/26/2021 - 16:50

    Last updated: Tuesday, January 26, 2021

    When a user selects to make total deposits/withdrawals of over $200 inside the betphoenix.ag Platform, then it is compulsory for them to perform a full KYC process.

  • Lottery Rules

    04/28/2020 - 21:52

    LOTTERY RULES

    1. By placing a Lottery bet, you are betting with Betphoenix Lottery (not with the respective Lotteries). Winnings from your Lottery bets will be paid by Betphoenix Lottery.
  • Premium Live Betting Rules

    10/04/2019 - 14:54

    GENERAL RULES FOR PREMIUM LIVE BETTING PRODUCT

    **** ANY USE OF BOTS FOR PLACING WAGERS WILL RESULT IN IMMEDIATE TERMINATION OF ACCESS TO THIS PLATFORM AND ALL WAGERS VOIDED ****

  • Deposit Rules

    02/20/2012 - 15:54
    1. All deposits are subject to management approval, BetPhoenix Sportsbook reserves the right to accept, deny or reverse any deposit.
  • Withdrawal Rules

    02/20/2012 - 15:53
    1. Payout requests are accepted Monday through Friday.
  • Collusion, Fraud, Criminal Activity

    09/20/2010 - 20:12

    If we have reasonable grounds to believe that you are involved in collusion, fraud, or Criminal Activity, we reserve the right to suspend your account pending investigation. We also reserve the right to withhold the whole or part of your account balance and/or close your account permanently.

  • Bonuses and Promotions Rules

    11/13/2009 - 14:29

    GENERAL PROMOTIONS RULES

    1. Vigs

      11/11/2009 - 14:27

      Standard BetPhoenix 20 Cent line:

      Used for -110 lines as flat.

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