General Rules

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  • Live Betting Rules

    06/11/2022 - 16:21

    GENERAL LIVE RULES

    GENERAL LIVE MAIN

    The following rules apply for Live Betting:

  • Responsible Gambling

    01/27/2021 - 12:31

    At BetPhoenix, we are committed to promoting responsible gambling and ensuring a safe and enjoyable experience for all our customers.

  • AML Policy

    01/26/2021 - 16:59

    Anti-Money Laundering (AML) Policy

  • KYC Policy

    01/26/2021 - 16:50

    KYC (Know Your Customer) Policy

  • Lottery Rules

    04/28/2020 - 21:52

    LOTTERY RULES

    1. By placing a Lottery bet, you are betting with Betphoenix Lottery (not with the respective Lotteries). Winnings from your Lottery bets will be paid by Betphoenix Lottery.
  • Premium Live Betting Rules

    10/04/2019 - 14:54

    GENERAL RULES FOR PREMIUM LIVE BETTING PRODUCT

    **** ANY USE OF BOTS FOR PLACING WAGERS WILL RESULT IN IMMEDIATE TERMINATION OF ACCESS TO THIS PLATFORM AND ALL WAGERS VOIDED ****

  • Deposit Rules

    02/20/2012 - 15:54
    1. All deposits are subject to management approval, BetPhoenix Sportsbook reserves the right to accept, deny or reverse any deposit.
  • Withdrawal Rules

    02/20/2012 - 15:53
    1. Payout requests are accepted Monday through Friday.
  • Collusion, Fraud, Criminal Activity

    09/20/2010 - 20:12

    If we have reasonable grounds to believe that you are involved in collusion, fraud, or Criminal Activity, we reserve the right to suspend your account pending investigation. We also reserve the right to withhold the whole or part of your account balance and/or close your account permanently.

  • Bonuses and Promotions Rules

    11/13/2009 - 14:29

    GENERAL PROMOTIONS RULES

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