At BetPhoenix, we are committed to promoting responsible gambling and ensuring a safe and enjoyable experience for all our customers. We recognize that gambling can become a problem for some individuals and we are dedicated to providing resources and tools to help our customers play responsibly.
Our Commitment
- Awareness: While we do not offer educational materials directly, we encourage our customers to seek information from reputable sources such as:
- Responsible Gambling Council: https://www.responsiblegambling.org/
- Gambling Therapy: https://www.gamblingtherapy.org/
- National Center for Responsible Gambling (NCRG): https://naadgs.org/national-center-on-problem-gambling-ncrg/
- International Center for Responsible Gaming: https://www.icrg.org/
- Legal Compliance: We adhere to all relevant laws and regulations related to responsible gambling in the jurisdictions where we operate.
Recommendations for Responsible Gambling at BetPhoenix
- Set Limits: Decide on limits for time and money spent on gambling before you start playing.
- Monitor Your Activity: Regularly check your gambling history to keep track of your spending and time spent on our platform.
- Balance Gambling with Other Activities: Ensure that gambling does not interfere with your responsibilities and obligations.
- Avoid Chasing Losses: Do not try to recoup your losses by increasing your bets.
- Take Breaks: Take regular breaks from gambling to refresh your mind and maintain perspective.
Self-Exclusion
If you believe that you are developing a gambling problem, we offer a self-exclusion option. During the self-exclusion period, you will not be able to access your BetPhoenix account. To initiate self-exclusion, please contact our support team at [email protected].
Self-Assessment Tools
To help you assess your gambling behavior, we recommend using the following self-assessment tools:
- GamCare Self-Assessment Tool: GamCare offers a comprehensive self-assessment tool that allows individuals to evaluate their gambling behaviors and assess whether they may have a gambling problem. It provides personalized feedback and guidance based on the responses given. https://gamcare.gamtest.se/
- BeGambleAware Self-Assessment Quiz: BeGambleAware offers a quick and simple self-assessment quiz to help individuals understand their gambling behaviors and assess whether they might be at risk of developing a gambling problem. It provides immediate feedback and suggestions for further action. https://www.begambleaware.org/self-assessment-tool
- Gambling Self-Assessment Quiz: The Gambling Self-Assessment Quiz from the Responsible Gambling Council helps individuals evaluate their gambling behaviors by asking a series of questions related to frequency of gambling, spending habits, emotional impacts, and awareness of gambling-related issues. https://www.responsiblegambling.org/for-the-public/safer-play/self-assessment-quiz/
- Gambling Help Online Self-Assessments: These self-assessments are based on established, evidence-backed tools used to identify risky behaviors or emotional distress. Upon completion of the assessment, you will receive recommendations on appropriate actions based on your responses. https://www.gamblinghelponline.org.au/tools-resources/self-assessments?language_content_entity=en
Organizations for Assistance
If you or someone you know needs assistance with problem gambling, please consider contacting the following organizations:
- National Council on Problem Gambling: https://www.ncpgambling.org/ncpg/
- Gamblers Anonymous: https://gamblersanonymous.org/ga/
